The Clock figure is new in the package, package is in good condition with minimal storage wear- as seen in pictures. Please look at all the pictures for actual condition. I will accept a return if I have grossly misrepresented the item in question. If your item is Factory Sealed and you want to return it– DO NOT OPEN IT. I want to know if there is a problem so I can help to solve it to your satisfaction-5 Star Service is my Goal. Thanks so much for considering Collectorsshoppe for your collecting needs.